99ba Privacy Policy

99baYour trust in -is our greatest asset. This Privacy Policy explains what information we collect when you use our platform — whether through the website, mobile app, or any of our services — why we collect it, and how it is kept safe.

We believe Privacy Policy This is more than a legal document — it's a reflection of our commitment to you. That's why it's written in plain language, so you can truly understand what happens with your data.

99baWhen you open an account and use our services, we collect certain information. This data comes from three main sources:

1. What you provide directly:

• Name, date of birth, and gender
• Mobile number and email address
• Home address and postal code
• National ID or passport number (for KYC verification)
• Bank account or mobile banking details (for payments)

2. Automatically Collected Data:

• IP address and device type
• Browser type and operating system
• Time spent on the platform and pages visited
• Betting History & Transaction Records
• Login date, time, and location

3. From third parties:

• Transaction verification data from payment processors
• KYC data from identity verification services
• Risk assessment data from fraud prevention services

Collected data is used only for specific, legitimate purposes. Full details are provided in the table below:

If you do not wish to receive promotional communications, you can unsubscribe at any time or contact our support team.

99ba Your personal data is never sold. However, in certain circumstances, necessary information may be shared with trusted partners:

• Payment service providers: bKash, Nagad, Rocket, and banks — only the information necessary to process transactions.
• KYC Verification Services: Specialist identity verification providers — for identity-related data only.
• Fraud prevention services: Providers that help detect suspicious activity.
• Legal authorities: By court order or lawful request from a government authority — only when legally required.
• Cloud Hosting: For secure data storage — with end-to-end encryption.

All partners listed above 99ba-'s strict confidentiality agreements. They may only use the data for its specified purpose and may not share it with any third party.

Cookies are small files stored in your browser. They are used to improve site functionality and personalize your experience. 99baThe following types of cookies are used on -:

• Essential cookies: To maintain your login session and ensure security. The site cannot function properly without these.
• Functional Cookies: To remember your language preference and other settings.
• Analytics cookies: Anonymous data to understand which parts of the site are used most.
• Marketing Cookies: To show you relevant offers — only with your consent.

You can delete or disable cookies through your browser settings at any time. However, disabling essential cookies may cause some features to not work properly.

We only retain your data for as long as it is genuinely needed. Different retention periods apply depending on the type of data:

• Account details: For the duration your account is active, and for 5 years after closure (for legal purposes).
• Transaction records: 7 years after the last transaction (as required by financial regulators).
• KYC documents: 5 years after the end of the relationship.
• Customer Support Contact: 3 years.
• Cookie & Analytics Data: Up to 2 years.
• Marketing preferences: Until consent is withdrawn.

Once the retention period expires, data is securely deleted or anonymized. Our data retention system automatically purges outdated information.

99baUnder -'s Privacy Policy, you have full control over your own data. Your rights are as follows:

To exercise any of these rights support@99ba.wsEmail us and we will respond within 30 working days. In some cases, legal obligations may prevent us from fulfilling certain requests — if so, we will explain why.

99ba We use industry-leading technology to keep your data secure. Our security framework is as follows:

• SSL/TLS 256-bit encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of protection at login.
• Firewall & DDoS Protection: Protection against server-level attacks.
• Regular Security Audits: Tested by independent experts.
• Encrypted Database: Stored data is also fully encrypted.
• Access control: Only authorized personnel have access to specific data.
• Data backup: Regular backups keep your data safe.

Please note that no one can guarantee absolute security on the internet. Keep your password strong and never share it with anyone.

99ba-'s services are intended solely for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18.

• Age is verified at the time of registration.
• Age is verified through the KYC process.
• Any account identified as belonging to a minor is closed immediately.
• Any collected data is securely deleted when no longer needed.

If you believe a minor is using our platform, please notify us immediately.

99ba - may update this Privacy Policy when necessary. If changes are made:

• Updates will be published on this page with a new effective date.
• For significant changes, a notification will be sent to your registered email address.
• A notice of changes may be displayed when you log in to the platform.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

To request a previous version of the policy, contact our support team — we can share an archived copy.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@99ba.ws
• Live Chat: Available 24/7 (chat icon at the bottom of the site)
• FAQ: FAQ Page

After a complaint is submitted, we Within 7 business days We will provide an initial response and Within 30 working days We will do our best to provide a complete resolution.